Dear User,
Thank you very much for taking the time to write such a detailed and sincere review. We are delighted to hear that your Fiido bike has brought you so much joy and motivation while riding. When the bike is properly adjusted, you can feel its stability and premium quality, which is our greatest encouragement. We also greatly appreciate your recognition of its power performance, smooth shifting, and high-quality tires.
We apologize for the minor issues you encountered during assembly (for example, loose screws on the rear fender or some screw holes being too tight). Such situations can occasionally occur during factory pre-assembly or transport, and we fully understand any inconvenience this may cause. If you encounter any similar issues in the future, please feel free to contact support@fiido.com
; our support team will be happy to provide step-by-step guidance.
Regarding the battery range you mentioned, it can be affected by multiple factors, such as the road conditions (flat or hilly), riding mode, wind speed, and rider weight, so it may differ from the nominal data. Your feedback is very valuable to us, and we will continue to optimize the product experience.
We also greatly appreciate your suggestions regarding the original handlebars and grips. Feedback from users like you is extremely helpful for our continuous product improvement and optimization.
Once again, thank you for choosing Fiido and entrusting your cycling experience to us. We wish you safe, enjoyable, and fun rides in the future! โโ๏ธโจ
Best regards,
Fiido Team