He comprado una bicicleta Fiido D3 Pro, despuรฉs de recibirla me encontrรฉ con varias dudas sobre ella, me he puesto en contacto con Fiido varias veces y me han solucionado todas mis dudas. La atenciรณn ha sido excelente, de momento la bicicleta responde a todas mis espectativas y espero que siga de la misma manera por mucho tiempo. Recomiendo a Fiido por su atenciรณn y profesionalidad.
Buena bicicleta a un precio razonable. El servicio de atenciรณn postventa se merece un 10.
We bought 2 C11 Pro's. We were pleased with the timely delivery of them. The bikes were easy to assemble even for a 77-year oldie, The build quality is apparent throughout and there are some good features, such as the cruise control etc. They are very nice to ride and the electric assistance is very good.
We have dealt with the Customer Service dept., on several occasions and find them to be polite, helpful and, very keen to please. Other companies, Take Note!
Una bicicleta increรญble, bonita y prรกctica, estoy muy contento con la compra y el trato de la empresa muy bueno y fiable, sin duda una elecciรณn muy buena.
Calidad , diseรฑo y simplicidad en una bicicleta de alta gama.
Habe die gerissenen Speichen und Nippel selbst getauscht. Musste dazu aber das Hinterrad ausbauen, den Schlauch/Mantel abnehmen und die Kassette abschrauben. Danach war auch ein zentrieren der Felge notwendig.
Hinweis: die Speichen mรผssen nachdem man das Rad ein paar 100km gefahren hat immer nachgezogen werden.
Sorry, aber mein 9j. altes ebike hat auch 24.5 kg!! Sie kรถnnen nicht ihr Modell mit 24.5 kg als leichtes nennen๐ tragen Sie es mal eine kurze Trepoe hoch๐ค
vielen Dank fรผr Ihr ehrliches Feedback โ solche Perspektiven helfen uns enorm, unsere Produkte stรคndig zu verbessern! ๐
Sie haben absolut Recht: 24,5 kg fรผhlen sich auf der Treppe erstmal nicht nach โleichtโ an. Beim C11 liegt der Fokus darauf, durch robuste Rahmenkonstruktion und hochwertige Komponenten (z. B. verstรคrkter Gepรคcktrรคger, langlebige Batterie) maximale Alltagstauglichkeit zu bieten โ auch wenn das etwas mehr Gewicht bedeutet. Fรผr leichtere Alternativen (ab 13.75 kg!) schauen Sie gern bei unserer AIR-Serie vorbei, die speziell fรผr einfaches Tragen optimiert ist.
Falls der C11 fรผr Ihren Alltag zu schwer ist, melden Sie sich gerne bei unserem Kundenservice. Wir finden gemeinsam eine Lรถsung โ vielleicht mit einem praktischen Transportrad-Zubehรถr?
Beste Grรผรe aus dem FIIDO-Team โจ
Perfekter Service mit hoher Qualitรคt! Wir sind sehr zufrieden ๐
Fantastic experience from ordering to delivery, kept up to date throughout the processโฆ10/10. E-bike performance; you canโt beat it for the money!
Sieht in der Tat schick aus und wirkt auch stabil. An sich ein ordentlicher Gepรคcktrรคger, aber fรผr den Preis hรคtte ich mehr Liebe im Detail erwartet. z.B. kann man keine Spanngummis befestigen.
Ha llegado con fallos. El guardabarros trasero estropeado y el foco delantero no enciende, no ilumina. No sรฉ a quiรฉn dirigirme para poder solucionar estos dos problemas
Rewelacyjny sprzฤt.Wszystko przemyลlane i co waลผne wszystkie potrzebne akcesoria w komplecie. Jazda tym rowerem jest komfortowa i sprawia duลผฤ frajdฤ.Polecam w 100%
Hello hello so far the bike is amazing !! very fun! im76kg 184cm!:)
Be careful when ordering, that all items are in stock, even if it says they are on the website.
I ordered C11 pro with accessories and a T2 with accessories. The C11 arrived within the 2day period but some accessories took over a month to arrive. The T2 I ordered took over a month to arrive and I had to get the black bike as there were no green ones available.
Customer service is good but time consuming as based in Hong Kong with time difference could only communicate with one email a day.
Quality of the bikes and accessories is great and came really well packaged and were easy to assemble.
The bikes ride well and are good enough for the price point.
Apart from the mither with delivery Iโm very pleased with the bikes. My advise would be watch out for delivery times stated on the website
Hi Adam,
Thank you for taking the time to share your experience with our products. We apologize for the inconvenience caused by some items being out of stock. In 2024, We are constantly working on improving our stock availability and we are happy to inform you that most models are now back in stock. Additionally, we are building an international team to better serve our global customers and reduce any time differences. If you have any urgent inquiries, please don't hesitate to reach out to us on our WhatsApp or English phone support, +852-56216918
9 AMโ10 PM (UTC+8), MonโFri. We appreciate your support and hope you continue to enjoy your Fiido T2 and C11 Pro.
Best regards,
Fiido Customer Service
Perfect for petit trips. In city, out of the city. Very compact.
Very happy with bike it looks and rides better than I thought/expected. The process of buying the bike was easy with regular updates on delivery times etc. when you order please read carefully as I brought the extender battery and mate watch which have to be shipped from china so take 2/3weeks to arrive which wasnโt a problem for me but there are some negative reviews online about this which is unfair as it clearly states the delivery times when you order. Thank you Fiido I will 100% be a returning customer
Pleased with my Fiido C11 Pro. Excellent range, powerful battery, sleek appearance, comfortable to ride. It took a little longer to assemble than I thought, but I got there. My only criticism is that I bought a chain guard as an optional extra, and it came with no instructions as to how to fit it, and I cannot find any help online either.
Other than that, I'm very pleased with my purchase.
Hi Chris,
Thank you for leaving a review about your experience with the Fiido C11 Pro City E-bike. We are happy to hear that you are pleased with your purchase and that the bike meets your expectations in terms of range, battery power, appearance, and comfort.
We apologize for any inconvenience you may have experienced while assembling the bike and trying to fit the optional chain guard. We take your feedback seriously and have created a helpful video on our YouTube channel that demonstrates how to properly install the chain guard these days. We hope this will be helpful for you.
Thank you again for choosing Fiido and for taking the time to share your thoughts with us. We value your feedback and strive to continuously improve our products and services.
Happy riding!
Best,
The Fiido Team
This bike is stunning and rides like a dream would recommend it to everyone