The Fiido Air is designed with an ultra-minimalist and lightweight approach, aiming to create a nearly invisible e-bike with only essential components like front and rear lights. To maintain this clean design, the speed is displayed on the connected smartwatch.

The front and rear lights are included to comply with safety regulations.

No need to worry. The fingerprint lock components are easy to replace. Additionally, you can start the Fiido Air using the smartwatch or the app, ensuring your ride remains uninterrupted.

We’ve tested this scenario thoroughly. Simply wipe the water off the sensor with your hand, and the device should work normally. If you prefer, you can disable the fingerprint feature and use it as a regular power button. However, using the fingerprint feature ensures that only you can use the bike.

You can also start the bike using the smartwatch or the app, so you're never left stranded.

There's an adjustment mechanism under the seat post. The seat height can be adjusted between 92 cm and 101 cm (36.2 in to 39.8 in) to suit your comfort.

The advertised range is based on flat terrain, ECO mode, and a temperature of 25°C (77°F), with a rider weight of 75 kg (165 lbs), under which some riders have achieved over 100 km (62 miles). Differences in riding conditions and modes, such as TURBO mode, can significantly affect the range. We've conservatively estimated the range to reflect these variables.

The design philosophy of the Fiido Air emphasizes extreme lightness and simplicity. A removable battery would add extra weight, which would contradict this goal. After careful consideration of the bike’s weight, structure, and performance, we opted for a non-removable battery design.

The Fiido Air utilizes a Mivice motor, a torque sensing system, and Fiido's exclusive torque algorithm to instantly measure your pedaling power and provide real-time assistance, offering the most intelligent and effortless riding experience.

Fiido Air offers two power assist modes: Normal and Sport, tailored to your cycling preferences. Normal mode provides a balanced power output for everyday riding, while Sport mode delivers enhanced power and speed for a more dynamic experience.

The Fiido Air is designed to offer a more scientific and healthier cycling experience. Connecting to the Fiido Mate or app allows you to start the bike effortlessly and monitor real-time fitness data like heart rate and blood oxygen during your ride. Additionally, you can share and exchange cycling insights with enthusiasts worldwide.

The battery can be removed, but frequent removal is not recommended to protect the bike’s design. If you need to charge the battery separately, we suggest purchasing an extender battery for added convenience.

No problem! We will soon launch an extender battery specifically for the Fiido Air. It's easy to install and will double your cruising range and riding time.

Yes, mudguards and kickstands are currently available for purchase. While the rear rack isn't available yet, the frame has reserved mounting holes for future installation.

Insurance policies vary by country. We recommend consulting your local insurance provider to confirm whether purchasing insurance is necessary.

Yes, here are the standard specifications:
Bottle cage hole spacing: 64mm
Screw specifications: M5×P0.8×14

The box contains: E-bike*1, user manual*1, charger*1, pedals, Y-wrench*1, Allen key*1, ring spanner*1.

The warranty periods are as follows:
(1) Frame: 36 months
(2) Display instrument, Controller, Charger, Main wiring harness, Fork, Handlebar, Stem, Seatpost: 12 months
(3) For other components, please refer to our warranty policy: Warranty Policy

Yes, if you encounter major quality issues or significant defects within 30 days of receiving the product, you're eligible for a return or exchange. See our return policy page for more information.

Shipping and duties are free for the UK, US, and EU, though delivery is unavailable in a small number of regions. For more information, please visit: fiido.com/pages/shipping-delivery.

The price you see for the Fiido Air is the total amount you'll need to pay. Rest assured, Fiido will not charge any extra taxes.

Most parts of the bike come with a one-year warranty. Please check our warranty page for more details.