On a single charge, the Fiido C11 delivers a real-world riding range between 62 km and 90 km (38 to 56 miles), depending on the Pedal Assist System (PAS) level selected. This makes it an ideal choice for daily 5–15 km commutes, typically requiring only one charge per week in many cases. As with all e-bikes, the actual range may vary depending on total payload, terrain, and weather conditions.

Yes, the Fiido C11 is built specifically for daily urban commuting. Its step-through frame ensures easy mounting, while the front suspension, adjustable handlebars, and hydraulic disc brakes deliver exceptional comfort and stopping power. Featuring an IP54 waterproof rating and a removable battery for convenient home or office charging, it is a reliable choice for city riders.

Yes, the Fiido C11 effortlessly tackles standard city inclines, bridges, and hills without forcing you to sweat through your work clothes. C11 is equipped with a powerful 500W motor delivering 55 Nm of torque and a 7-speed drivetrain to ensure smooth and controlled climbing on everyday urban routes.

The Fiido C11 fits a wide range of riders between 155 cm and 195 cm (5'1" to 6'5"). Built with a low step-through frame, the C11 combines an adjustable handlebar stem with a versatile seat post. This thoughtful geometry enables the C11 to offer easy customization for an upright, ergonomic, and comfortable riding position.

Yes, the Fiido C11 is a reliable choice for heavier riders, supporting a maximum total payload of 120 kg (264 lbs). Constructed with a reinforced aluminum alloy frame, the C11 pairs 55 Nm of motor torque with responsive hydraulic disc brakes. This powerful combination allows the C11 to deliver steady hill climbing and dependable stopping power under full weight capacity.

Yes, the Fiido C11 features a removable battery that you can take indoors for charging without moving the entire bike. The removable battery is especially useful if you park the electric commuter bike in a shared bike room, leave the bike outside your office, or live in an apartment without a power outlet near your parking space. You can simply unlock and remove the Fiido C11 battery, then carry it inside to charge at home or work.

Yes, the Fiido C11 is designed for everyday commuting in light rain and on wet streets. The Fiido C11 has an IP54 rating for protection against dust and splashing water, including wet road spray.

Yes, the Fiido C11 is well suited to carrying a work bag, daily groceries and other commuting essentials. The Fiido C11 comes with a rear rack and supports compatible cargo accessories, including front baskets and pannier bags. With a maximum total payload of 120 kg (264 lb), the Fiido C11 can carry the rider and their belongings, provided the combined weight stays within the limit.

Yes, the Fiido C11 is easy to maintain and simple to service locally. Built with standard cycling industry component sizes, the C11 can be easily tuned or repaired at any local bike shop. Fiido operates dedicated European spare parts warehouses to ensure fast delivery of replacement parts ordered through the official website or customer support. If your C11 requires repairs, you can have it serviced at a local bike shop and claim reimbursement for eligible costs under the official Fiido Warranty Policy.

The Fiido C11 combines practical safety and convenience features for everyday commuting:

• 700C Puncture-Resistant Tires: Reflective sidewalls improve visibility in low-light conditions.
• Brake Light & Loud Horn: The automatic brake light and clear horn help you stay visible and alert others in traffic.
• Hydraulic Disc Brakes: Provide strong, controllable braking.
• USB Phone Charging: A concealed USB port lets you charge your phone on the go.

Together, these built-in features make the C11 a popular idea for anyone looking for a reliable electric bike for commuting.

The Fiido C11 is a thoughtful gift for commuters, students, and city riders who want a practical and comfortable way to get around. The C11 is particularly suitable for people who travel to work or school, run daily errands, or enjoy exploring their local area without relying on a car for every trip. The Fiido C11 can also make a great gift for someone who wants to reduce everyday transport costs while enjoying the convenience of electric assistance.

The Fiido C11 makes a special and unexpected gift for holidays such as Christmas, Father's Day, Mother's Day, birthdays, and major life milestones, such as getting into university, graduating, starting a new job, or retiring. The C11 is available in white edition, making it an especially fitting gift for Christmas. The C11 is also a practical choice for students, parents, and retirees who want affordable daily transportation or enjoy leisurely rides and local errands.

Yes, the Fiido C11 is a perfect electric commuter bike for daily commutes of around 5–20 km, particularly on urban roads and established bike routes. The C11 offers up to 90 km range, a front suspension fork for uneven pavement, and full-coverage fenders to help protect against road spray. The C11’s IP54 rating provides protection against dust and water splashes, while its removable battery allows convenient indoor charging at home or in the office. The C11 can be a practical option for commuting, running errands, and connecting to public transport, provided the route is suitable for cycling.

The Fiido C11 is a perfect electric bike for commuters, students, active seniors, and everyday riders looking for a comfortable, versatile e-bike for city travel. The Fiido C11 features a low step-through frame and an adjustable stem for easier mounting and a more adaptable riding position. With a maximum payload of 120 kg (264 lbs) and a recommended rider height of 155–195 cm (5'1"–6'5"), the C11 accommodates a wide range of riders. The C11 is well suited to commuting to work or campus, running errands with shopping bags, and enjoying relaxed weekend rides on city streets and cycle paths.

Yes, the Fiido C11 comfortably accommodates both tall and shorter riders. For tall individuals up to 195 cm (6'5"), the C11 provides ample legroom and an uncramped ride thanks to its adjustable stem and seat height. For shorter riders around 155 cm (5'1"), the low step-through frame of the C11 ensures effortless mounting and lets you place both feet flat on the ground when stopped.

The C11 can be fully charged in just 5 hours and features a 500W rated power motor, with a peak power of up to 678W, reaching a top speed of 40 km/h (25 mph). Additionally, it comes with 5 adjustable assist levels, and the 500W brushless geared motor offers high torque and low power consumption. Thanks to FIIDO's independent speed sensor algorithm, the C11 offers a riding range of up to 90 km (56 miles) on a single charge.

The C11 features advanced shock absorbers for a smooth ride, even on rugged terrain. Additionally, our adjustable handlebars and Velo saddle are designed to ensure the rider's comfort during the journey.

Please download the "Fiido" application from the Google Play Store or the iOS App Store. After registering, simply use Bluetooth to connect your C11 to the app.

The C11 is compatible with trailer installation, allowing you to enhance its utility post-purchase.

The battery is removable for easy replacement, though frequent removal is not recommended to maintain the bike's design integrity.

While the bike has an IP54 rating for general waterproofing, we advise against riding in severe weather for safety reasons.

You can start the entire bike through the Fiido Mate or app effortlessly and monitor real-time sports data such as heart rate and blood oxygen during your ride. Plus, share and exchange cycling insights with enthusiasts worldwide, enhancing your riding experience.

The rear rack, made of durable aluminum alloy, supports up to 25 kg (55 lbs), perfect for carrying children or pets.

Yes, the C11 features an intelligent anti-theft lock that can be unlocked via key or app, providing enhanced security.

To unlock the top speed of your C11 eBike, click this link to view the video: Fiido-C11-unboxing-video. Please start watching around the 4:35 mark.

Yes, it can be installed. We recommend the following dimensions for installing the child seat: leg rest board spacing greater than 135 mm (5.3 inches).

The C11 is equipped with a powerful 500W motor, ensuring effortless riding.

The Fiido C11's 55 Nm torque motor provides powerful propulsion, making your rides smooth and effortless.

Insurance policies vary by country. We recommend consulting your local insurance provider to confirm whether purchasing insurance is necessary.

For the Fiido C11's rear rack, it is recommended to install a child seat that is 17 cm to 20 cm wide and can carry a weight of up to 25 kg. Most child seats are generally designed for this weight. Here are some reputable brands you might consider: Bobike (Netherlands), Thule (Sweden), and OGK (Japan).

The box includes: Fiido C11*1, Fenders*1, User Manual*1, Pedals*1, Ring Wrench*1, Allen Key*1, Charger*1, Luggage Rack*1, Stand*1.

The warranty periods are as follows:
(1) Frame: 36 months
(2) Display instrument, Controller, Charger, Main wiring harness, Fork, Handlebar, Stem, Seatpost: 12 months
(3) For other components, please refer to our warranty policy: Warranty Policy

Yes, if you encounter major quality issues or significant defects within 30 days of receiving the product, you're eligible for a return or exchange. See our return policy page for more information.

Shipping and duties are free for the UK, US, and EU, though delivery is unavailable in a small number of regions. For more information, please visit: Shipping Delivery

Standard delivery takes 3-7 business days.

Yes. Our innovative display features a modular design, enabling quick replacement within 10 minutes. Most replacements can be done independently, or you can contact the nearest offline store for assistance.

Most parts of the bike come with a one-year warranty. Please visit our warranty page for full details.

The C11 is designed for riders between 150 cm (4'11") and 200 cm (6'6") in height, ensuring a comfortable fit.